Conditions & informations

Useful informations

In order to ensure a pleasant stay, we make a point of informing our guests in advance about the conditions of the facility.

Included services

  • Included services
  • Midweek cleaning (daily cleaning possible - €40 /50€ per day)
  • free Ski bus included with stop right in front of the apartment
  • Free tickets for the line bus and the train throughout South Tyrol and Trentino
  • free private parking
  • ski room with boot warmer in winter
  • summer bike storage
  • Large sunny garden with deck chairs, outdoor dining area and lounge.
  • Terrace in ground floor apartments, balcony in apartments on raised floors
  • smart TV in the living room
  • fully equipped kitchen with microwave oven
  • Kettle, toaster, coffee mascine, dishwasher and induction hob available
  • towels and hair dryer
  • washing machine
  • High-speed WiFi
  • outdoor barbecue grill
  • We will help you with booking babysitters and dog walkers
  • We will help you with booking hiking guides or ski instructors
  • bathtubs and showers
  • In case the apartment keys are lost, a fee of €50 will be charged to cover the cost of replacement and security measures.

Exclusive services upon request and by payment

  • scenic helicopter flights
  • private tours and experiences at the Sompunt farm
  • aperitifs and dinners at the Sompunt farm
  • transfer reservations

Check-in & check-out

In order to present you a clean apartment the check-in will be available from 14:00 on the day of arrival and check-out at 09:30 on the day of departure

General contitions

  • The reservation of the apartment is considered valid only after sending a deposit equal to half of the total price.
  • prices are per person per night including a midweek cleaning.
  • touist tax of €2,30 per person (14 years and older) and per night will be charged separately.
  • Late arrivals and early departures will be equally counted.
  • Additional daily cleaning or upon request: 40.00 euro / 50,00€
  • Arrival and departure day during high season: Saturday or Sunday.
  • Midweek cleaning every Tuesday or Wednesday.
  • Smoking: please smoke only outside.

Pets

Dogs are welcome at a daily fee of €15 and will find a large, gated garden where they can play and run. Cats are not allowed. In the apartment La Varieté the daily cost per dog is €20.

Cancellation

  • A deposit of one-third of the total agreed price must be paid at the time of booking by credit card or bank transfer. The remaining amount will be paid directly at the facility along with the tourist tax.
  • The total amount of the stay can also be paid immediately by credit card or bank transfer.
  • If the guest wishes to cancel all or part of the reservation, or if the reservation is cancelled by the Apartmet itself due to non-payment, then, app. Les Viles will be entitled to the following percentage of the rental cost:
  • If cancellation occurs between the date of confirmation and 30 days prior to the date of arrival, 30% of the total amount will be charged.
  • If cancellation occurs 15 days prior to the date of arrival, 50% of the total amount will be charged.
  • If cancellation occurs 7 days before the arrival date and/or in case of no-show, 100% of the total amount of the stay will be charged.
  • To avoid travel cancellation fees, we recommend travel cancellation insurance.